We have four clinics: Queens Road Medical Centre in Panmure, Weymouth Medical Centre, King Street Medical Centre in Papatoetoe, and Roscommon Road Medical Centre in Clendon Park.

Contact your preferred clinic via Phone (0800332203), and our reception team will help you find an available appointment or through Manage My Health Portal

You can complete the enrolment form on our website or visit one of our clinics to enrol in person. Once you’re enrolled with Pasefika Family Health Group, you can access care at any of our four clinics.

We use the information on your form to register you with Pasefika Family Health Group, confirm your enrolment details and support your care. Relevant details may be shared with our Primary Health Organisation and health agencies to confirm eligibility and arrange funding. Your care team may also use your health record to provide care and share relevant information with other health professionals involved in your treatment.

Your information is handled in accordance with New Zealand’s Privacy Act 2020 and Health Information Privacy Code 2020. If you have questions about how your information is used, please contact your clinic.

Our clinics provide a range of primary healthcare services, including medical care for adults and children, immunisations, health screenings, repeat prescriptions and support for ongoing health conditions. Services may vary by clinic, so please check with the team when booking.

You’re welcome to ask for a particular doctor when booking. If they’re unavailable, our reception team can help you find an appointment with another clinician at one of our four clinics.

Let our reception team know when you book so they can help arrange enough time for your appointment.

Please let your clinic know as soon as you can. This gives us a chance to offer the appointment to someone else who needs it.

Fees can vary depending on the service you need. Please contact your clinic before your appointment if you would like to check the cost or please look at the cost on Fee’s page?

You can request a repeat prescription through Manage My Health or by contacting your clinic. A clinician will review your request and let you know if an appointment is needed.

Your clinic will advise how results are shared and whether you need a follow-up appointment. If you are waiting for a result or have a question about it, please contact your clinic.

Our teams speak a range of languages across our four clinics. If you would prefer to speak with someone in a particular language, let our reception team know when you contact us.

Visit the page for your preferred clinic or contact its reception team for the latest opening hours, location and contact information.

Everyone who uses a health service in New Zealand has rights under the Code of Health and Disability Services Consumers’ Rights. These include the right to:

1. Be treated with respect.
2. Be treated fairly and without discrimination.
3. Have your dignity and independence respected.
4. Receive care that meets appropriate standards and suits your needs.
5. Communicate with your healthcare team in a way you understand.
6. Receive the information you need about your care.
7. Make informed choices and give consent to your care.
8. Have support from a person of your choice.
9. Have your rights respected if you are asked to take part in teaching or research.
10. Make a complaint and have it taken seriously.

You can read more about these rights here: https://www.hdc.org.nz/your-rights/the-code-and-your-rights/